Professional Certificate in Auxiliary operations of administrative and general services
March - July 2026 mornings
AMPANS
C/ Sant Rafael, 4 - Manresa
Download course sheetThe objective of the course is to provide students with the knowledge and skills required to carry out tasks related to the distribution, reproduction and transmission of the information and documentation required in administrative and management tasks, both internal and external, as well as to perform basic procedures for verifying data and documents as requested by higher-level technicians, effectively and in accordance with established instructions or procedures.
Course details
Age
Over 18 years old (16 with tutor authorisation)Requirements
Aimed at people who are unemployed or who wish to redirect their professional career towards the administrative sector.Valid DARDO registration required.
Knowledge of Catalan and/or Spanish
Basic ICT skills are valued
Type of training
Certificate of professionalism level 1Training itinerary
Management of information and communicationTraining model
Theoretical and practical. 86h of company placement.Duration
465 hoursEducational content and career opportunities
Contents
- Basic office administrative techniques
- Basic communication operations
- Reproduction and archiving
- Non-occupational internships
Career opportunities
- Switchboard operators
- Telemarketers
- Postal counter employees
- Receptionists-telephonists in offices
- Mail sorters and mail deliverers
- Ordinances
- Ticket clerks
- General services assistant
- Office Assistant
- Archive Assistant
- Information Assistant
Collaborating entities
This action is promoted and subsidized by the Public Employment Service of Catalonia (SOC) with funds received from the Ministry of Education, Vocational Training and Sports.
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