Over 16 years old
Over 18 years of age, preferably unemployed. Over 16 years of age with the guardian's authorisation to work.
Certificate of the Incorpora programme (BCN22066)
Customer service and replacement
Theoretical with non-work experience
260 hours
The CP in Customer Service and Replenishment of the Incorpora Training Point aims to train people to carry out auxiliary activities of replenishment and conditioning of the point of sale and proximity delivery, following instructions and established criteria, using the necessary equipment, respecting health and safety regulations, and providing, if necessary, protocolised and structured attention and information to the customer at the point of sale or in the proximity delivery service.
AMPANS, with the support of the "la Caixa" Foundation, promotes subsidised courses aimed at people at risk or in a situation of social exclusion, who do not have access to post-compulsory education and who, through this programme, receive very specific training for the job they are doing. The Incorpora Training Point seeks to involve the company in the entire training process. All training is based on empowering people and developing transversal skills as a differential element to improve their employability.
